Privacy Policy

1. Overview

Just Sales Orders ("we," "us," or "our"), operated by David Heller in Portland, Oregon, is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

By using the Service at jso.justsalesorders.com, you agree to the practices described in this policy.

2. Information We Collect

2a. Account Information

When you register, we collect:

• Your name and email address
• Your company name
• Password (stored as a secure hash — we never store plaintext passwords)

2b. Business Data

Data you enter into the Service, including:

• Sales orders and line items
• Customer names, contact information, and addresses
• Product/item names, descriptions, and pricing
• Company settings, logo, and field configuration

This data belongs to you. We use it solely to provide the Service.

2c. Billing Information

We do not store your payment card details. All payment processing is handled by Lemon Squeezy, our Merchant of Record. We receive subscription status, customer ID, and transaction records from Lemon Squeezy but never your raw card data.

2d. Usage Data

We may collect basic technical information such as your IP address, browser type, and pages visited, primarily through server logs. This is used to diagnose issues and improve the Service.

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain the Service
• Send transactional emails (account verification, password resets, trial expiry reminders)
• Process subscription payments via Lemon Squeezy
• Respond to support requests
• Diagnose technical issues and improve the Service
• Comply with legal obligations

We do not use your data for advertising and we do not sell your data to third parties.

4. Third-Party Services

We use the following third-party services to operate the Service:

5. Data Retention

We retain your account and business data for as long as your account is active. If you cancel your account, we may retain your data for up to 90 days before permanently deleting it, to allow for account recovery if needed.

You may request deletion of your data at any time by contacting us at support@justsalesorders.com.

6. Data Security

We take reasonable technical and organizational measures to protect your data, including:

• All data transmitted between your browser and our servers is encrypted via HTTPS/TLS
• Passwords are hashed using industry-standard algorithms
• Database access is restricted and credentials are not exposed publicly
• API authentication uses short-lived JWT tokens

No method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Cookies

The Service uses minimal cookies — primarily for session authentication (keeping you logged in). We do not use tracking cookies or third-party advertising cookies. We do not use analytics services that set cookies.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate data via your account settings
• Delete your account and associated data
• Export your business data (contact us for assistance)
• Opt out of non-transactional communications

To exercise any of these rights, contact us at support@justsalesorders.com.

9. Children's Privacy

The Service is not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by displaying a notice in the Service. The date at the top of this page reflects the most recent update.

11. Contact

Questions or concerns about this Privacy Policy? Contact us at:

Just Sales Orders
Portland, Oregon, United States
support@justsalesorders.com